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Assessing Service Quality: Satisfying the Expectations of Library Customers: Satisfying the Expectations of Library Customers 2nd Ed.

Name: Assessing Service Quality: Satisfying the Expectations of Library Customers: Satisfying the Expectations of Library Customers 2nd Ed.
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Bücher | Sozialwissenschaft | Bibliotheks- & InformationswissenschaftAutor: Hernon, PeterVerlag: ALA EditionsISBN: 0838910211ISBN13: 9780838910214Einband: paperbackZustand: Akzepta

Assessing Service Quality: Satisfying the Expectations of Library Customers: Satisfying the Expectations of Library Customers 2nd Ed.

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