Should your Marchesi di Montecristi hat lose its original shape*, please follow the guide we recommend at “Hat care”. Alternatively if you feel you need this done by one of our experts, please send us a message with your specifications and purchase this exclusive service to let our master hatters do the job for you. Our Master Hatter will produce a detailed report of the condition of your hat and will proceed under your specifications and needs. We use the same wooden block the hat was blocked to restore its natural original shape, and follow up with a steam, cleaning and brush. Shipping: this cost is to ship your hat from our headquarters to you, after the hat has been serviced. Dispatch Time: 3-5 business days Delivery Times (estimates) : Shipping inside UK: Royal Mail 1st Class Signed and Tracked, may take between 1 to 3 business days. Shipping outside UK: DHL/UPS, may take between 7 - 15 business days. *All the services we provide are for hats purchased from us exclusively from our official website only montecristi.co.uk
