RepairSystem gives repair businesses a clearer way to manage customers, devices and daily work. Choose a monthly plan and run your repair operation from a browser, whether you work from a bench, a shop counter or several branches. Start a job with the customer and device details in one place, record the reported fault, photograph the device as it arrives to document any existing damage, and keep the full repair history attached to the customer. Take before and after shots, with multiple devices, individual prices, due dates, signatures and printed paperwork all kept on the job. Keep customers informed without repeatedly checking the bench. RepairSystem provides branded tracking pages and can send email or SMS updates as work moves through your chosen stages. Online quote requests, approvals, payments and collection records stay connected to the same job. RepairSystem supports walk-in and mail-in repairs, printed claim tickets and receipts, email confirmation when a job is booked in, and optional SMS or WhatsApp updates when the device is ready to collect. Customers can log in and view progress at any time. Parts and inventory tools help staff find stock, record parts used and monitor what needs replenishing. Quotes, invoices, deposits, discounts, postage and balances are recorded separately, giving you a more useful view of the money connected to each repair. Each installation can be branded for your business and configured for your workflow. It supports phone, tablet, laptop, console, watch and other repair services, with customer-facing language options and a 14-day free trial on every monthly plan. Assign work to individual staff members and workbenches, then use custom statuses such as waiting for bench, awaiting parts, awaiting customer decision, ready to collect and collected so everyone knows what happens next. Privacy and security: Safe Hands Hosting includes UK data centres accredited to ISO 27001, ISO 9001, ISO 22300 and SOC 2 Type 2, renewable-energy hosting, a private database and domain with SSL, written GDPR data-processing paperwork, and nightly backups with 30-day site and 60-day database restore windows. Read more at repairsystem.uk. Package Contents: 1 x RepairSystem monthly subscription plan selected at checkout.
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