While we only use durable and quality material in every ring we create, sometimes accidents happen and we're here to help keep your ring looking brand new. With ring refinishing, you can expect your ring to be returned with that same shine from the first day you received it. Minor Restoration is a great option for repairing;Small to medium scratches in your band or inlayGouges in your inlayOther minor to major inlay damage Major Inlay Repair is a great option for repairing;Drop damage that has caused inlay separation. Deep cracks where sections of inlay may be missing.Chemical damage causing deep inlay pits.Replacing sections of missing inlay. If your ring has large scratches or band damage, please send a message with some details before ordering. Some damage can't be repaired with resurfacing. Please note; we do also repair competitors rings. After ordering, we will provide you with the return address to ship your ring for resurfacing. It's best to ship your band in for repair using a bubble mailer, small box or rigid cardboard envelope. Do not place your band in a letter envelop with a stamp. It will almost certainly not arrive. If not packaged securely your ring may be lost or irreparably damaged while in transit. Upstate Resin Works LLC is not responsible for packages sent improperly packaged or otherwise lost in the mail. After receiving your ring in the workshop we will assess the damage and get to work. If the damage is extensive, it's possible your ring can't be repaired and must be replaced. If this is the case we will work with you for replacement options. Please use the contact page to share any questions you might have. Liability waiver;By requesting Upstate Resin Works LLC to repair the jewelry from another company the customer understands that Upstate Resin Works LLC does not know the materials or processes used by the other artist. The repair may not look seamless depending on the defect or damage being repaired. The same high quality materials used in all Upstate Resin Works LLC products will be used to repair your band. It's also possible that defects in the band may cause irreparable damage while the repair attempt is being made. If the repair is not possible, or the band is otherwise damaged while attempting the repair it will be returned to the customer and the repair will be refunded (minus the cost of shipping). No reimbursements will be made to replace bands that may break during repair. Only bands made and sold through Upstate Resin Works LLC will have an inlay defect warranty.
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