ORDER PROCESSING TIME: All Fabric Backdrops are custom made to order based on your design, material and size. They will take up to 3 weeks to process before shipping.All Mat Floors are custom made to order and will take up to 4 weeks to process before shipping. Mat Flooring will ship separately from Backdrops. *NOTE* Our wrinkle free fabric backdrops will ship separately from our other materials due to the different turn around times, material and packaging required to ship each. FABRIC BACKDROPS: The ultimate wrinkle free fabric with the most vivid and beautiful colours! These can be used clamped to your backdrop stand, taped directly to your studio wall with painters tape, pinned, or use magnetic strips and on your wall for a faster method of changing backdrops. MAT FLOORS: Mat floors have a non-slip rubber backing which means they wont move around on you. These floors feature a carpet style topping with a soft fabric top perfect for kids of all ages. We highly recommend using mat floors as flooring for continual use, due to their durability. Mat floors will need to be rolled to store, or laid flat to stack. We recommend storing your floor flat to avoid denting or bubbling. The photo carpet material unfortunately does stretch in the manufacturing process and therefore will not always lay flat. We will not be able to accept returns due to this, as this is the nature of the product. We however recommend leaving your mat out when receiving it to allow the material to relax. *Please Note* Mat floors are printed on a raw material. Small imperfections, marks or bubbles may be present in the print and are not a flaw. CARE: Fabric Backdrops can be folded & stacked for easy storage/transporting. They are water resistant & can be spot cleaned or put into the wash on a delicate cycle. Following into the dryer on a delicate cycle.If you would like to remove wrinkles or creases, simply place your backdrop in the dryer for 10 minutes prior to using.If your Mat Floor gets dirty, you can simply clean with soap and hose off using a high pressure hose. We do not recommend using these for cake smashes as the icing dye can stain your Mat Floor. PROCESSING: All Fabric Backdrops are custom made to order based on your design, material and size. They will take up to 3 weeks to process before shipping.All Mat Floors are custom made to order and will take up to 4 weeks to process before shipping. Mat Flooring will ship separately from Backdrops.Please note: Mat Floor and Fabric Backdrops will ship separate from one another due to the material and packaging required to ship each. EXCHANGES/REFUNDS: Each backdrop & floordrop is custom made to order, therefore exchanges/refunds/returns are not accepted. However, if your floor is received defective or damaged it must be reported within 30 days of receipt and we will issue a replacement for you. Actual printed product may vary slightly from image you see on screen. This is due to the calibration of the device you're viewing on. Additionally, in use images may vary depending on a photographers shooting & editing style.
