Professional Scaler Instrument Sharpening ServicesOur Scaler Instrument Sharpening Services are factory certified and performed by trained technicians dedicated to restoring your instruments to optimal working condition. All repair and reconditioning services require pre-payment prior to processing.Upon receipt of your order, our Customer Care Team will contact you via email with two items: a packing slip with a unique identifier for your instruments, and detailed shipping instructions to our US facility. This ensures a seamless, traceable process from the moment your instruments leave your practice to the moment they are returned.Shipping & Cost InformationFor repair orders — or repair orders combined with product orders — exceeding $500, return shipping of your reconditioned instruments is provided at no charge. The customer remains responsible for the costs of outbound shipping to our facility.What Happens If an Instrument Cannot Be Restored?Our Scaler Instrument Sharpening Services are designed to address a wide range of wear and damage. If our technicians determine an instrument is beyond safe repair, we will contact you before proceeding to discuss replacement options or a refund of the service fee.Why Choose Our Scaler Instrument Sharpening Services? Factory certified technicians with specialized reconditioning expertise Transparent communication throughout the entire process Clear refund and replacement policy if restoration is not possible Free return shipping on qualifying orders over $500 FAQDo I need to pay before sending my instruments? Yes. All Scaler Instrument Sharpening Services require pre-payment at the time of order placement.How will I know my instruments were received? Our Customer Care Team will email you a packing slip with a unique identifier and shipping instructions immediately after your order is confirmed.