In our counselling profession, we help people every day to better their communication skills. Yet, ironically, when it comes to our own practices, we often lack a set of business communication processes in place. There are a lot of “eh’s”, frantic scribbling, and “I’ll get back to you” going around - especially if you don't have a virtual assistant. Introducing the Fearless Practice Scripts created especially for Canadian private practices, who need easy-to-implement scripts for phone and email communication. Phone Scripts Included: General voicemail recording Vacation voicemail recording Responding to voicemails Caller in crisis Email Scripts Included: Inquiry about booking an intake session Intake form email reminder Inquiry about free consultations Crisis email Vacation autoresponder Missed appointment emails Payment emails Specific FAQs