When the hair feels lifeless, and the scalp is irritated and lacking nourishment.It might not be the hair that’s got an issue – it could be the scalp instead. The scalp is skin just like the rest of the body, so occasionally it needs some extra care to be at its best and make sure hair looks as good as possible.A dry scalp can be itchy and irritated, possibly even flaky. Typical characteristics of a sensitive scalp are dandruff flakes, itchiness, pain, irritation, redness, and sometimes even an infection.Scalp sensitivities sometimes come and go, but it is important to try and understand why the scalp is sore, so you can try and prevent it from happening again.A properly nourished and cared for scalp can have a big impact on the hair.Give the scalp the nourishment it needs by using the perfume free and allergy certified SENSITIVE Shampoo & Conditioner.Shampoo and conditioner serve two different purposes and should be applied in different ways.A guideline how to shampoo and condition the hair for optimal result:How to use Shampoo:• On wet hair, add preferred amount of shampoo into the palms of your hand.• Completely saturate the hair with warm, not hot, water.• Squirt a small amount of shampoo into the palm of your hand.• Work the shampoo through the hair but pay the most attention to the scalp.• Apply it to the scalp and massage until it lathers.• Massage the scalp area ensuring you reach all areas of the head.• Repeat the shampooing by focusing on washing the rest of the hair.• Rinse the hair and scalp completely.