GENERATIONAL SALES - DESCRIPTION, TERMS, AND FREQUENTLY ASKED QUESTIONS Thank you for considering Generational Sales for your projects’ needs. We have thousands of parts in an array of categories. Whether you are working on your car, truck, tractor, side by side, or home we have a massive selection of inventory for you. We add new parts to our store nearly every day. Please follow our page to watch our new listing updates and have the chance to receive special offers.We sell good parts at great prices. Our pricing is highly competitive, and our customer service is outstanding. We will respond to all messages within 24 hours, with the majority of our responses being the same day. All orders are shipped out within 1 business day. If you purchase your order before 9am MST, your order will be shipped out the same business day. Want your item even faster? Please see all of our expedited shipping options during checkout. Upgrade your order for as quick as next day air shipping. We hope to work with you soon. FREQUENTLY ASKED QUESTIONS What is the condition of the item? We strive for complete transparency with our customers. All items will come exactly as pictured and titled. All of our items include many pictures showing every angle of the item and showing many close up pictures of part numbers and other important information. All pictures also include measurement photos to show sizing of the item. If there are any other specific angles or measurements of the item you would like information on please contact us. New, Open Box, Remanufactured, or Used? Items will come as pictured. Many of our items may have minor scratches, scuffs, or dings. Any more serious damages will be pictured and/or listed in the above description. Items will only include what is included in the pictures. Any contents not in the pictures will not come with the item. Many of our “used” items may actually be new/never mounted but have been damaged. All damages will be included in the pictures and/or above description. Does it have the original packaging? Many of our new items do not include the original packaging. Those items that do have the original packaging may have been opened for picturing purposes. Often times the original packaging may have tares, scuffs, or scratches on the cardboard or plastic packaging. If an item includes the original packaging, the packaging will be photographed in the pictures. Please review all provided part numbers, pictures, and descriptions to ensure you are purchasing the correct, desired item. As a reminder measurements are generally included at the end of the pictures. If you have any questions about an items condition, please message us or see our website for more contact details. See our website for even more deals and offers as well. For any questions on what an item fits please look up the provided part numbers. PAYMENT TERMS Please note that payment is immediate after clicking on “Buy It Now”. Payment can also be made by adding the item to your cart and proceeding to check out. Don’t forget you can upgrade your shipping options on the checkout page. SHIPPING TERMS All of our items include both a shipping option and a local pick up option. All items will have multiple shipping options at checkout including international shipping options and expedited shipping options. If you would like your order even faster please purchase the needed expedited shipping options at check out. Free shipping listings apply only to US domestic shipments, but we are happy and able to ship anywhere. Before buying, be aware that we include a potential surcharge for shipments to addresses in Alaska, Hawaii, Puerto Rico and FPO/APO/DPO. Please see the checkout page for all shipping quotes including expedited and international shipping quotes. If your country is not listed on our websites checkout page, please message us so we can look into adding it.Items already in a box may be shipped in its original box. Please message us if you would like your items shipped in a separate packaging box. We do offer combined shipping discounts for those purchasing multiple items in one order. Please Note: If your item is shipping via UPS Ground or FedEx Ground because the item is large in size or weight you will need to provide us with a physical address. UPS or FedEx does not deliver to PO Box addresses. If you are shipping to Alaska, Hawaii, Puerto Rico, or other US Domestic Islands please message us before purchasing for a shipping quote. We also offer local pickup for our customers who want to save money and deduct shipping costs from their price. Items must be picked up within 1 business day of when they are available. If you would like to pick up your item(s) in person, please contact us through messages or our website to schedule a pickup time. Upon pick up please provide our staff with a form of identification and a signature for your item(s). Payment must be completed before picking up item(s). RETURNS If the item you purchased was misrepresented or damaged in shipping: you can obtain a full refund. To get a full refund, you must contact us within 30 days of receiving your item. Please message us to discuss return options. Please note: we record serial numbers and save all photos of our items to discourage fraud. If you wish to return your item for any other reason we can authorize you to return it for a refund of the cost of the item, not including shipping. We will not accept returns in cases when the condition of the item and/or retail packaging (when applies) has been compromised, changed, modified or altered. When it applies, the buyer is responsible for return shipping, and a restocking fee will be charged if needed. Returned items that were picked up locally from our store will be charged a processing and restocking fee, when it applies. Returns will not be accepted beyond 30 days after the item has been delivered to or picked up by the buyer. Please Note: Items shipped to a US address which are then forwarded internationally, need to be inspected thoroughly by the buyer BEFORE forwarding. Once they are shipped internationally, we will not offer any support if items are damaged in transit. If the item is listed incorrectly, the return shipping charges would only be covered within the United States, and only if we are notified within the 30-day return policy period. WARRANTY Please note that we are not an authorized dealer for any of the products we list online. All items are sold as described above. Therefore, we do not guarantee that the item featured in this listing will be covered by the manufacturer's warranty or support. WHY CHOOSE US? We care about our product and we care about our customers. Creating listings that show our customers exactly what they are buying is our first step to being a better online store for our clients. Our photos show every angle of your item; with close up photos and measurements showing you exactly what you will be purchasing. Our highly organized website and workspace instills confidence that what we advertise is what we have, eliminating canceled orders from surprise out of stock errors. With extremely minimal error, we ensure your order is placed and shipped to you quickly and safely. With our professional packaging team your items are packaged with utmost care. Our knowledge and package strategies ensure your items are delivered securely, safely, and with great speed. We cut down handling time making sure your packages get to you even faster. Often getting your packages in the mail within the same business day of your order being placed. With our thousands of positive reviews from our happy customers, we look forward to exceeding your expectations. Listed with ExportYourStore.com
