Description Specifications Warranty The all-new Sharper Image Axis™ 4D is loaded with innovative features to deliver a cutting-edge massage experience tailored to your body’s needs. Incorporating the latest in massage technology, the Axis’ 4D back massage mechanism will make you feel like you’re receiving a massage from a professional massage therapist, delivering therapeutic massage from your neck and shoulders all the way down to your glutes. Lower body feeling tired and sore? The Total Calf™ Kneading and Oscillating calf massage in combination with the triple roller Total Sole Reflexology will leave your lower body feeling refreshed and rejuvenated. Experience the Axis 4D’s advanced features including Intersound™ Bluetooth Speakers equipped with SootheMe™ Nature Sounds, Intelligent Voice Command + Control to control your chair hands free, and MyMassage™ Memory Programs to store your own custom creations. Turn on heat in the lumbar and back massage nodes to melt away stress and prepare your body for relaxation. Worried about space? Relax! This chair is equipped with Zero Wall Fit™ Space-Saving Technology and requires just 2″ of wall clearance. The Sharper Image Axis™ 4D is a cut above the rest. Enjoy full body massage like you’ve never experienced before all day every day from the comfort of your own home. SHARPER IMAGE MASSAGE CHAIRS : 3 YEAR RESIDENTIAL LIMITED WARRANTY Unlimited USA-based customer & technical support 3 Year structural framework warranty No-cost replacement on covered parts for 2 years Complete Care/No-cost parts & labor (in-home, if necessary) for 1 year For In-Home service, Sharper Image will arrange all covered parts deemed necessary, to be sent to the consumer and, if necessary, an authorized service provider to repair the product at the customer's residence, at no charge to the customer. If a particular part is no longer manufactured, Sharper Image may replace your product with a similar product. Under no circumstances shall the retail replacement value exceed the original net price paid for the product. In the event you choose not to accept a replacement for your product, Sharper Image is no longer responsible for making repairs under the warranty coverage. Any repairs needed during the 2 year parts warranty coverage, Sharper Image will provide covered parts at no cost; however, consumer is responsible for any and all shipping, duties and brokerage fees on parts not covered by this warranty or covered but outside of the coverage period. Structure warranty is limited to the steel and steel-welded parts of the frame. If a replacement is issued under the Parts or Structure warranty period, the consumer is responsible for shipping, duties, and brokerage fees related to the replacement. Sharper Image, at its sole discretion, will repair or replace any defective part within a reasonable time frame. Field Service is only available in the United States. Field Service requires pre-approval and, if necessary, must be performed by Sharper Image-authorized field service personnel to maintain warranty coverage. WARRANTY EXCLUSIONS Warranties do not cover any loss or damage resulting from: improper installation; unauthorized repairs; use in a commercial or corporate setting; alterations or modifications of original condition; improper use of electrical/power supply; loss of power; electrical disturbances and power surges; dropped product, including but not limited to remote controls; a malfunction or damage resulting from improper use or unreasonable use or maintenance; failure to follow operating instructions; transportation damage; theft; abuse; misuse; neglect; vandalism; or environmental conditions (fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake, or exposure to weather conditions); loss of use during the period the product is at a repair facility or otherwise awaiting parts or repair; and products purchased from unauthorized dealers. Damage incurred due to shipping and handling does not constitute a defect under this warranty. Softening/ hardening of foams and filling composites in pillows and pads does not constitute a defect under this warranty as those items naturally change with use. Fading, wear, and pilling of fabrics does not constitute a defect under this warranty as those conditions naturally occur with fabrics. Natural markings and grain and dye variations in leather do not constitute a defect under this warranty. Failures of attach points, such as, but not limited to: stitching, Velcro, and zippers, do not constitute a defect under this warranty. To initiate a Sharper Image Warranty claim, simply call our Customer Support Team at 888-894-9150.
