This is where you enter your shipping details for exchanges of your shoes due to a defective item.This will also help you keep track of your shipment when it is on the way back to you. Please allow for 2 business days to get your new label to ship to us. If you are shipping on your own please ship here.Please ship to:Pandora’s Box1001 Cypress Creek rd. suite 108Ft. Lauderdale Fl 33309 When shipping: Please leave us a note of the the issue you had. This way we can have a good understanding of what is going on. Please ship both shoes, even if only 1 had the issue. Please make sure shoes are unused and in new condition in case we have to replace them. Add your previous order number. Please use the box we sent items in.Please send us the measurements in a note. Make sure box in snug so shoe cannot bounce around inside box. thanks!