Want a little extra peace of mind with your order? Premium Protection Insurance is an optional add-on that gives you extended protection in case something goes wrong during shipping. Customers who purchase Premium Protection Insurance receive the following benefits: Extended claims window For damaged, missing, or incorrect items: You have 14 days (instead of 7) from delivery to report an issue. For lost in transit or returned to sender: You have 20 days (instead of 10) from the last tracking date to file a claim. No reshipment fees If your order needs to be resent due to an approved issue, we’ll cover the shipping costs. Please note that replacement packages sent to international countries may still be subject to your country’s customs fees or taxes. Up to two reshipments allowed If a replacement goes missing again (hey, it happens), we’ve got your back- up to two reshipments per eligible claim. Premium Protection can be added to your order at checkout. If you're ordering a gift or just want a little extra coverage, it’s a great way to ensure a smoother resolution if the unexpected happens. To view our full Shipping and Refund Policies, click here.
