tem Overview GPS Training online resource, email and telephone support.If you purchase this Garmin/Satmap 'SILVER SUPPORT PACKAGE' you get the following for one year - - Email support – Ongoing Email support from our GPS Training experts.- Access to online resource – Unlimited access to the GPS Training online resource (worth £50.00 for 1 year) - Telephone support – Ongoing telephone support from our GPS Training experts. Video FAQs 1. How do I access the Email support?Once you have purchased the support package you will be given a unique reference number. Please quote this on any e-mail correspondence you have with us.2. How often can I access the online resource?You have unlimited access to the online resource over the 12 months’ period you have the support package for. You will be issued with a username and password so you can access the online resource. 3. When can I access the telephone support I receive in this package?You can access the telephone support Monday to Thursday (9.00am – 17.00, Friday 9.00am - 16.00) for the duration of the support package.