What this listing included: This purchase is to be used when a digital file is provided for use, and no custom drawing or editing is needed. Our graphic designer will convert and get your file cut ready for production. Design proofs/Up to 2 Revisions/2 rounds *If you are in need of extra revisions and/or proofs, the design fee will be prorated for the additional time spent to create your custom design. Your artwork in the following file formats: SVG & PNG This listing is for the design fee portion only of your order, and is in addition to whatever size of sign you choose. The purchase of this listing does not come off of the sign purchase once the proof is finalized. It is a stand alone purchase to cover design, proofing, and editing time with our designer. This listing is for when you do not have digitized logo. Upon purchasing this listing, our designer will begin to create a proof for you to view within the time frames provided below. We will use the details and information that we collect from you, create a proof, and make changes as agreed upon with the customer. Our Turnaround For Custom Designs 1-3 business days for a simple proof 2-4 business days for signs with small changes to original idea Up to 2 weeks for a full custom sign that has a lot of detail and many changes. *REFUNDS FOR THIS LISTING* We will refund the amount of this listing, if we receive a cancellation request for the custom order, BEFORE we start designing and sending proofs. Once the process starts and we have provided proofs, we cannot offer a refund for this listing. This order is to reserve time with our graphic designer, and is essentially to pay for her time. Please understand that we have many custom orders daily that we work with, and that it also takes time to make revisions for proofs. We do our very best to keep in touch, in a timely manner These are only estimates. Some custom orders require more time to create. If you are on a tight schedule and need it sooner we will work with you to make arrangements. Actual shipping time varies depending on your location. Production and shipping time should be added to the turnaround timing listed above. If there are delays in proof approvals, your item can be delayed in production and shipping. *FOR INTERNATIONAL CUSTOMERS* Please contact us prior to purchasing with your address for shipping quotes. We do not offer free shipping for international shipments. Once purchased, your custom sign can expect to ship within 12-14 business days. We only communicate through Etsy, to not cause confusion in sent and received messages. We look forward to creating your piece!!
