THESE ORNAMENTS ARE MADE TO ORDER. STEPHANIE WILL BE IN CONTACT WITH YOU BY EMAIL AFTER YOUR PURCHASE TO DISCUSS CUSTUMIZATION WITH YOU. Choose which skeleton design you want to celebrate this holiday season with. After you purchase Stephanie will be in touch with you about customization. You will be able to choose between Birchwood or Basswood. Add a message, date, or names to the back of your ornament and more! Ornaments can vary in size, but are typically 4 inches across with a raw bark edge. Payment and Shipping: Please allow Stephanie up to 10 business days burn your ornament and prepare your it for shipment. Delivery within the US takes 5-10 business days, Orders to Canada take up to 11 - 20 business days, and International can take 1-3 weeks. Some countries have strict policies on live edge wood being imported. If you do not see your country listed at check out, please email [email protected] and she will research into your country's customs policies. Ember Expressions by Stephanie covers shipping costs within Canada & the US after a purchase of $150 or more and is not responsible for any additional duties and/or taxes incurred upon arrival of your order. Returns & Refunds: All original art is final sale. If you wish to view more images or videos of the artwork prior to purchasing, you may contact Stephanie via email with inquiries. Please note original artwork cannot be held. If any damages occur due to courier mishandling, please email [email protected] within 24 hours of receiving the order to report damages. Reports of damage after this 24 hour period will not be compensated.
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