Product OverviewThe SMART Onsite Workshop (SVC-WS-OS) is a full-day, instructor-led training session delivered at your organization's location by a certified SMART Technologies trainer. It is designed for organizations that have deployed SMART Board interactive displays and want structured, hands-on training for their staff, educators, or end users. The workshop accommodates up to approximately 30 participants and covers SMART Board operation, software features, and best practices tailored to your specific deployment environment. The agenda is customizable to align with your organization's use cases, hardware configuration, and user skill levels.Product DescriptionSVC-WS-OS is a purchased service SKU, not a physical product. Upon purchase, a certified SMART Technologies trainer coordinates with your organization to schedule and deliver the full-day workshop at your chosen location. The trainer brings expertise in SMART Board hardware and software, including SMART Meeting Pro, SMART Notebook, and SMART Ink, and can adapt content to the specific products your organization has deployed.The full-day format provides sufficient time to cover foundational SMART Board operation, advanced software features, annotation workflows, and content sharing and export techniques. Participants follow along on their own SMART Boards or personal devices depending on the session format. The customizable agenda allows your organization to prioritize the topics most relevant to your team, whether that is meeting room productivity, classroom instruction, hybrid collaboration, or IT administration.This service is appropriate for initial deployment training, onboarding new staff cohorts, or refresher training following a hardware or software upgrade. Organizations with multiple sites may schedule separate workshops at each location. Facilities managers, IT administrators, and AV system designers commonly coordinate this service as part of a broader SMART Board deployment project.Key Features Full-day onsite training delivered by a certified SMART Technologies trainer Held at the customer's location — no travel to an external training facility Accommodates up to approximately 30 participants Customizable agenda aligned to your organization's deployment and use cases Covers SMART Board operation, software features, and best practices Suitable for end users, educators, IT staff, and AV administrators Applicable to SMART Meeting Pro, SMART Notebook, SMART Ink, and related products Supports initial deployment, onboarding, and post-upgrade training scenarios Typical Applications Initial staff training following a new SMART Board deployment across corporate meeting rooms Educator onboarding for K-12 and higher education institutions adopting SMART Board technology IT and facilities manager training on SMART Board administration and software management Post-upgrade training sessions following SMART hardware or software refresh projects Departmental onboarding workshops for teams moving into newly equipped collaboration spaces Multi-site organizations scheduling location-specific workshops as part of a phased rollout Technical Specifications Specification Detail SKU SVC-WS-OS Service Type Onsite Workshop Duration Full day Delivery Method Onsite at customer location Max Participants ~30 Trainer Certified SMART Technologies trainer Customization Available — agenda tailored to customer deployment Scheduling Coordinated with customer after purchase Specifications sourced from SMART Technologies.Frequently Asked Questions How do I schedule the workshop after purchasing SVC-WS-OS? After purchase, a SMART Technologies representative or authorized reseller will contact your organization to coordinate scheduling. The trainer works with your designated contact to confirm the date, location, participant count, and agenda priorities prior to the session. Can the agenda be customized for our specific SMART Board products? Yes. The workshop agenda is customizable. Your organization can specify which SMART products are deployed, the skill level of participants, and the primary use cases (meeting room productivity, classroom instruction, IT administration, etc.) so the trainer can focus on the most relevant content. Is there a participant limit for the onsite workshop? The workshop accommodates up to approximately 30 participants. Organizations with larger user populations may consider scheduling multiple workshops or supplementing with additional training formats such as the SMART Full-day or Half-day training sessions. What SMART products and software does the workshop cover? The trainer is certified across the SMART product portfolio, including SMART Board hardware, SMART Meeting Pro, SMART Notebook, and SMART Ink. Coverage can be adjusted based on your specific deployment and the needs of your participants. Can we schedule workshops at multiple locations? Yes. Each SVC-WS-OS purchase covers one full-day onsite workshop at one location. Organizations with multiple sites can purchase additional workshop units for each site requiring separate training. What should we prepare before the workshop day? Ensure that SMART Board displays are installed and operational, relevant software is up to date, and participants have access to the devices they will use during training. Your trainer will provide a pre-session checklist or contact your coordinator ahead of the scheduled date. How does this onsite workshop differ from the virtual training options? The onsite workshop (SVC-WS-OS) is delivered in person at your facility, allowing the trainer to work directly with your installed SMART Boards and tailor the session in real time. Virtual training options (SVC-TMXF, SVC-TMXH) are delivered remotely via video conference and are better suited for distributed teams or organizations where travel logistics are a constraint.
