SMD Concierge Service for Fine Jewelry

Shelley Moon Designs Verified independent store

→

Only available for purchase with our fine jewelry pieces. All our pieces are crafted from solid 14k gold—not plated, filled, or vermeil—ensuring durability while retaining malleabi lity. Normal wear may result in scratches, particularly noticeable on larger surface areas over time. With our SMD Concierge Service, available for up to three years, we cover the cost of repairs, polishing, and even stone resetting for your SMD fine jewelry. We handle the shipping costs for both return and reshipment. Services include: polishing, cleaning, stone resetting, engraving removal, and broken chain repairs. Please note that this service excludes kinked herringbone chains. Refer to the product page for proper care instructions for necklaces. To utilize the service, simply add it to your cart and retain your order number for future reference. When you're ready to use the service, email us at [email protected] with your order number and service request. Kindly note that the Concierge Service is non-refundable. Show more