Sourcing Services Terms & Conditions By purchasing The Vintage Ave sourcing services, you (“Client”) agree to the following terms: Non-Refundable Fee The sourcing service fee is non-refundable under any circumstances. This fee compensates for time, expertise, and effort involved in the search process. No Guaranteed Timeframe There is no guaranteed timeframe for locating the requested item. Sourcing depends on item availability and market conditions. Communication & Options Clients will be provided with up to 6 carefully curated item options that meet the criteria outlined during the initial consultation or intake process. Service Forfeiture If the Client fails to respond within 10 business days of receiving options, the sourcing service will be considered forfeited. No further sourcing will be provided under the same fee. Client Responsibility It is the Client’s responsibility to provide clear, accurate preferences and respond promptly. Changes to item preferences after options are sent may require a new sourcing fee. Item Purchase & Authenticity Guarantee All purchases are made directly through The Vintage Ave. We guarantee the authenticity of all items sourced. Clients will receive a final invoice for their chosen item, which must be paid in full before the item is ordered or delivered. No third-party platforms or alternative purchasing methods are used. Scope of Service This fee covers a single item request. Requests for additional or significantly different items will require a new sourcing fee. Each sourcing request is active for a period of 6 months from the date of fee payment. If the requested item has not been located within this period, The Vintage Ave will reach out to the Client with a status update and offer the option to renew the search for an additional 6-month period or to change the item sourced. Renewal requires payment of a new sourcing fee, however it will be offered at a 50% discounted rate. If the Client does not respond to the renewal offer within 5 business days, or chooses not to renew, the sourcing request will be considered closed. No further searching will be conducted under the original fee.
