[gcontent shipping_message] Measurements: A measurement form most be completed for this item. The form must be filled out, signed and: E-mailed to [email protected] Faxed to 1-804-768-0058 Brought into our store or Mailed In Delays in submitting the form will result in a longer production time. The form can be downloaded here. Most covers have Rounded Corners and require measuring a corner Radius. Watch this video for a quick how to. Ultimately, you are responsible for correctly measuring the spa. Spas measured incorrectly are not eligible for a refund. Make sure you measure the spa, and not the existing cover. If you are uncomfortable performing the measurements yourself, please get in touch with our service department to schedule a service call at an additional charge. Covers include: 5" x 3" Taper 1.5 Pound Foam Density Up to a 96" Side (Longest Side of the Cover) Colors: Colors may appear slightly different from device to device. Our retail location has physical color samples, that you may come by to view. Time Frame: Spa Covers are custom made and production time generally takes 3-6 weeks. Shipping to our location usually occurs in 1-2 business days. Once we receive your cover, you will be notified that it is ready for pickup or delivery. Local Pickup or Local Delivery: *Spa Covers are delivered to Swim-N-Pools, and the customer is responsible for pickup. If you would like Swim-N-Pools to deliver the cover, there is a delivery fee. If we are delivering the cover, for a small upcharge, we can take your old cover for you. Warranty: 3-year manufacturer warranty. Click here to view the warranty.