Presented by Claire Price | AgencyZoom Webinar Series Before you build a pipeline, create an automation, or turn on a new feature, ask yourself one question: Do you actually know what process you're trying to automate? Many agencies jump straight into technology only to discover that automation magnifies confusion, inconsistency, and broken workflows. In this webinar, Claire Price shares why the most successful AgencyZoom implementations begin long before the software—with intentional workflow design and a clear vision for both the customer and employee experience. In this session, you'll discover how to: Map your agency's workflows before building them in AgencyZoom Identify bottlenecks, inefficiencies, and communication gaps Design processes that improve both the customer and employee experience Create pipelines with purpose instead of unnecessary complexity Build automation that supports accountability and consistency Develop scalable workflows that grow with your agency Whether you're implementing AgencyZoom for the first time or reworking existing processes, this session will help you create a stronger foundation that leads to better adoption, cleaner workflows, and more effective automation