Get your business noticed with our custom channel letter signs. We provide raceway mounting to give your letters a professional look, and are available in different colors and sizes to fit any budget. Get started today and take your business to the next level! What is a channel letter sign? Channel letters are made of plastic or metal and used as exterior signage on commercial or public buildings. They are often lit internally. Unlit 3D letters are also applied to panels and are called dimensional letters. A channel letter is any number, letter, or character used in the sign. What is individual letter mounting? Individual letter mounting is when the channel letter is installed directly onto a wall without a raceway. Expect the installation time to increase by 50% or more depending on the complexity of the sign. What Is Backlit Signage? This style of signage is meant to be viewed with a light source shining through it or behind it. Backlit signage can be used in a number of ways to increase visibility and brand recognition, stand out among the competition, and deliver your unique message to your target audience. Sign Design Can I make changes to the sign design? You can make changes to the sign during the design phase however after the final drawing is approved no changes can be made. Once the design receives the final approval, any changes to the plan will result in additional design fees. The sign owners can give final approval via wet signature, digital signature, verbal confirmation, text, email, or any form of communication. Turn Around Time Turn Around Time The typical turnaround time for storefront signage is 2-4 weeks. Plus permitting time. We do offer rush production and delivery for an additional cost that varies from project to project For a step-by-step breakdown of the process visit our process page or reysigns.com Installation How long is the installation process? The installation process for a storefront sign will take 1 full 8 hour day. Do I have to be present during the full time of the installation? You will only need to be on-site to open the building door and show the installer the electrical room.You do not need to be on-site during the full-time line of the installation.If you can not be on-site at all please have a coded lockbox with a key to the building. This will allow for our installers to have access to the building to set up any electrical connection. After the installation, our installer will make sure to lock all doors and return the key into the lockbox. Individual letter mounting Individual letter mounting is when the channel letter is installed directly onto a wall without a raceway. Expect the installation time to increase by 50% or more depending on the complexity of the sign. Sign Permit Is a sign permit required? Yes, a sign permit is typically required for any exterior signage. We do offer a sign-permitting service with all our new signs. Sign permits are an additional service permit cost ranges between $250-$450 per sign if not more. The price could be more or less than the given range; cost will vary between cities. Permit Service forfeit : In the event you do not wish to acquire the Rey Signs permitting service, you forfeit your right to any assistance with the permitting process. Rey Signs will not fill out an application, communicate with the city on your behalf or provide any guidance during the sign-permitting process. If you choose to apply on your own, you will be fully responsible for gathering, filling, and signing the application and supporting documents. Rey Signs will only provide you with a sign drawing and COI if requested by the city. Policies Refund Policy Due to the custom manufacturing nature of each sign project, all deposits and goods sold non-refundable. Please be 100% sure of your investment before making a deposit. In order to aid you with the decision-making process, we offer you a 1-year parts warranty, a 6-month installation warranty, free estimates, a free sign mock-up, the free scope of the work plan, and free consultation. Our goal is to provide a great service to all local businesses and help grow our communities. Warranty Policy All new signs manufactured by REY SIGNS LLC include a 6-month installation and repair warranty. The warranty starts on the date of installation. All new signs manufactured by REY SIGNS LLC include a 1-year parts warranty. The warranty starts on the date of installation. The warranty covers lighting issues, damage due to installation errors, power supply issues, and manufacturing errors. When the warranty expires, all repair services are an additional charge. The amount is determined on a project-by-project basis. No warranty is offered on existing signage repairs, refurbished or signage not manufactured by REY SIGNS LLC. Even if installed or repaired by REY SIGNS LLC. Electrical Policy Any electrical connection must be existing and ready for signage. Creating custom connections or additional internal electrical work will be an additional charge per sign. The fee range depends on the difficulty. We are not certified electricians and do not claim to consult with your landlord before contracting electrical work. We only work on SIGN electrical connections. Sign timers are an additional charge and are not included in the connection.
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