Premium coverage, one simple plan. SUBLUE CARE adds an extra layer of protection to your gear—so every session feels worry-free. What’s Included Product Replacement — One-time replacement during the coverage term for accidental damage (e.g., drops or foreign-object impact), subject to a minimal service fee. Extended Warranty (+1 Year) — Extends your standard warranty period by 12 months (unified phrasing for regions with different base terms). Battery Benefit — 50% off one replacement battery within two years to boost endurance (Hagul series excluded). Compatible Models: Mix, MixPro, Navbow, Navbow+, Tini, Swii, Hagul, Vapor. Eligibility & How to Enroll Purchase window: Enroll within 30 days of buying your scooter. All sales channels supported: No matter where you purchased, email your receipt and product serial number to [email protected] to register and receive follow-up service from our dedicated after-sales team. Availability & Service Network Available regions: United States, Europe, and China. (Sublue operates after-sales centers in the U.S. and Europe; China service is handled via the official support network.) Coverage Notes Warranty addresses functional faults; normal-use cosmetic wear (e.g., scratches/marks) isn’t covered. For any defect or claim, contact [email protected] for next steps; exchanges are prioritized for quality issues.
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