The current turnaround time is approximately four weeks from the date of delivery to our location. Whether your camera seems to be acting just a bit “off” or it’s gotten so bad you think a potato would take better photos than your brick of a camera, we are here to help you out. We work on a flat-fee system because we believe in doing the same process to every single camera. The fix that makes a functioning camera work better — and a broken camera work at all — could be the same thing. We know where to look for issues and what to do when we find them. If there’s something wrong, we will find it and make it better. All of these repairs are covered by the flat fee. Beyond the heavy repairs, our services include recalibrating the shutter (which means your camera should shoot true to the lighten/darken dial), cleaning optical components, fresnels, viewing lenses, mirrors, etc. Our team carefully cleans the external components and replaces the leather skins (they must be removed to access internals). All cameras are film tested and won't be returned until they are producing excellent exposures. All cameras receive between two and four hours of hands-on time from our team. All necessary repair work is performed by a trained technician using specially designated tools and equipment. Replacement parts, if used in the course of repair, are fully refurbished and guaranteed. Because of their refurbished nature, previous wear may be present on any replacement components. Each camera we service comes with a 90-day warranty. Which models does this service cover? This repair service covers manual focus folding SX-70 camera models. This includes Originals, Alphas, Model 2 variations and the Model 3 -- as long as none of them have the sonar autofocus mechanism (the gold circle above the lens.) In the wrong spot? Please check out our repair services for the SLR 680/690, as well as repair services for the Sonar Autofocus. Notes on Leathers While we’d love to save the original leather skins, it just isn’t possible. The fasteners allowing the camera to be taken apart and serviced are located underneath. Since there is no way to peel the skins up without ruining them, they must be replaced with your choice of either black or tan genuine leather skins. They are fresh, new and made in Spain. *chef's kiss* While black and tan are our standard selections, we have plenty of new fresh skins if you are interested in more pizazz. Convert your SX-70 to shoot 600 film. Tired of keeping a supply of different film types to use between your 600 and SX-70 cameras? We can service your SX-70 and convert it to use 600 film. Already converted? Please let our customer service team know before your camera arrives. Film shield included Our team recommends the use of a film shield to protect your photos from light while developing. This accessory is included with the purchase of this repair service. Repairs ship free, both ways, in the U.S. Within two business days of placing your service order, we will email you a prepaid shipping label you can use to mail us your camera. Prepaid labels will only be emailed to customers with a US address listed on their order. Shipping labels must be used within 28 days. Failure to use the label within 28 days may result in Retrospekt canceling and refunding the order less the cost of the shipping label. The prepaid labels expire after 28 days and are non-refundable. Need a repair shipped outside the US? Need more information on repairs? Contact: [email protected]
