TGC Shipping Protection covers your order against loss, theft, and damage in transit. The cost is calculated automatically from your cart value, and it is added to your cart by default — you can remove it in the cart if you prefer to ship uninsured.What's covered Lost in transit — tracking stops moving and the package never arrives Stolen — marked delivered but never received Damaged — items arrive broken or damaged If something goes wrong, we’ll replace the affected items or refund you — no dealing with the shipping carrier required.How to file a claimSubmit a claim here with your name, email, order number, and a description of the issue. Claims must be filed within 30 days of the ship date, and our team responds within 1–2 business days (Monday–Thursday, 9am–4pm EST).TGC Shipping Protection is a service provided directly by The Glamorous Cowgirl. Orders shipped without protection are not eligible for refunds or replacements on carrier-confirmed deliveries.
