The Dynamic Leader <br><i><small> by Shelley Flett </i> </small>

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Are you a business owner who, as your business has grown, has had to learn to lead a team? Or have you been promoted to a leadership role and thought ‘What now?’ You haven’t receiv ed any training, there’s little support and you’re finding few places to go for advice; so you decide to just follow your own leader, only to realise they are not the type of leader you want to be. By following the proven nine-stage model outlined in this book – which Shelley Flett has created and tested – you'll be well on your way to finding your own dynamic leadership style. By focusing on relationships, respect and results, you will succeed as a new leader.The Dynamic Leader may not be the only thing you’ll need to become an amazing leader, but it’s a great place to start. Shelley Flett is an expert in leadership and team performance, with over a decade of experience in operations and call centres across banking and telecommunications. She is focused on maximising efficiency and building high-performance team cultures. Shelley works with leaders and business owners to improve individual productivity, and within organisations to assist with better staff retention, engagement and customer satisfaction. When she's not working, Shelley enjoys spending time with her family outdoors and riding her motorbike. Show more