Six Essential Resources for Practice Managers Starting a New Role or Building a Stronger Foundation in an Australian Dental Practice Starting a new practice manager role is one of the most exciting — and most overwhelming — transitions in a dental career. There is so much to learn, so much to establish, and so much riding on getting the first 90 days right. The practices where new PMs thrive are not the ones with the easiest teams or the most supportive owners. They are the ones where the PM had a clear plan, the right frameworks, and the confidence that comes from knowing exactly what to do next. The New PM Starter Pack brings together six of the most essential resources in the Resolve library — specifically chosen for the practice manager who is new to the role, stepping up from a 2IC position, or simply ready to build a stronger, more deliberate foundation in the practice they already manage. Six documents. One bundle. Everything you need to start well and lead with confidence. What's included: 1 — 90-Day New PM Action Plan The complete roadmap for the first three months in a practice manager role. Structured across three phases — Learn (Days 1–30), Build (Days 31–60), and Lead (Days 61–90) — with specific weekly priorities, audit checklists, and milestones for each phase. Covers what to observe, what to document, what to fix, and how to establish credibility with the team and the owner from day one. Whether you are brand new to the role or have been in it for years without a structured plan, this is where to start. Individual value: $29. 2 — Owner-PM Relationship Framework The single most important relationship in a dental practice — and the one that is most often left to chance. This framework sets out the expectations, communication rhythms, decision-making boundaries, and feedback processes that make the owner-PM relationship genuinely work for both people. Includes a structured 60-minute conversation guide to use with the practice owner in the first month, a communication preferences template, and a quarterly relationship check-in process. The practices that run well are almost always the ones where this relationship is clear, deliberate, and regularly maintained. Individual value: $29. 3 — Team Culture & Values Workbook A practical guide and workshop workbook for building a deliberate, values-driven team culture. Includes a culture audit, ready-to-use value cards, a structured 60-minute team workshop, and daily PM habits for building and sustaining the culture you want. Not a motivational poster — a working tool designed to be used with the team right now. Individual value: $29. 4 — DISC Personality Profiling Workbook A complete DISC self-assessment and leadership guide for dental practice teams. Includes a 20-question questionnaire, scoring sheet, full style explanations written specifically for PM and 2IC roles, and a practical team application toolkit. Run it as a team workshop and watch the communication dynamics shift. No subscription, no external tool — everything is in the document. Individual value: $29. 5 — Staff Recognition & Rewards Guide A practical guide for recognising, acknowledging, and rewarding dental practice team members in ways that genuinely motivate — without breaking the budget. Covers the psychology of recognition, what works for different personality types, day-to-day recognition habits, milestone acknowledgement, and a comprehensive ideas bank across every budget level. One of the most consistently underused leadership tools in dental practice management, and one of the most impactful when done well. Individual value: $29. 6 — Difficult Conversations Guide A practical framework for having the conversations that most practice managers avoid — underperformance, attitude issues, personal hygiene, conflict between team members, and the gap between what was agreed and what is actually happening. Covers how to prepare, how to open the conversation, how to stay on track when it gets uncomfortable, and how to document the outcome. The PM who can have difficult conversations confidently and consistently is the PM who builds the strongest teams. Individual value: $29. Who this pack is for: Practice Managers who are new to the role and want a structured, confident start — not just a list of things to figure out as they go. Experienced PMs who have never had a formal framework for the owner relationship, team culture, or difficult conversations and want to build one now. 2ICs preparing to step up into a PM role and wanting to understand what the role actually requires before they are in it. Practice Owners who want to give their new or existing PM the best possible tools to succeed. 📦 Bundle includes 6 instant digital downloads — all in editable Microsoft Word (.docx) format. Each document is delivered separately and available immediately after purchase. ⬇️ Instant digital download — all six documents available immediately after purchase 🦷 Built for Australian dental practices — every document references Australian Award conditions, Fair Work obligations, and the specific realities of managing a dental practice team 💰 Individual value $174 — yours for $89. Save $85.
Related
Related
Related
Related