AI can work exactly as designed and still cause harm. Your metrics can look good. Your compliance checks can pass. Your system can perform as expected. But what about the human impacts those measures were never designed to see? Human Harm Beyond Compliance is a 120-minute, self-paced experience that helps you recognise hidden psychological, social and cultural impacts before they become embedded or scale. Through the Shoelace Experience, you’ll encounter a story that began in Bermuda in 2006 and learn how to apply its lessons to the AI and digital systems shaping organisations today. You’ll learn how to Look beyond “Does it work?” to ask “Who might be affected, and how?” Recognise early signs of dignity loss, capability erosion, displacement and cultural disruption. Challenge assumptions about whose experiences your existing measures capture, and whose they miss. Examine AI and digital projects through a practical human-harm lens. Turn what you notice into better questions, decisions and oversight. What’s included 120 minutes • Self-paced • 90-day access 5 practical audio modules Interactive digital workbook Invisible Harms Assessment Checklist Integrity Scorecard Ethical response tools Professional Certificate of Completion Private community access Who is it for? Designed for people making or influencing technology decisions that affect others, including AI and product teams, digital transformation leaders, risk and compliance professionals, educators, policymakers and organisational leaders. No coding or technical background is required. Why the Shoelace Experience? Because invisible harm rarely arrives labelled as harm. A story about a community, children, economic pressure and something as ordinary as shoelaces becomes a different way of seeing modern technological risk. You’ll experience the story first. Then you’ll learn the Shoelace Framework, CKC Cares’ human-harm methodology for examining what conventional technical and compliance assessments can leave unseen. Noticing unseen impacts is just the beginning. Finding them is the challenge. Go beyond compliance. Learn to see what the system may be missing. This course is educational and reflective and does not constitute legal, financial or therapeutic advice. The tools support human risk assessment and do not replace formal legal, regulatory or professional review; responsibility for decisions and mitigation remains with the organisation and its human leadership.
