The Steps Before Step One

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What are the steps before step one? At a very basic level this simply means thinking about what you are going to say before you say it. The more complex aspect involves planning al l the behaviours that will have to occur faultlessly in sequence so that your business or project can be delivered as you wish it to be delivered. This book focuses on helping people create the conditions that will ensure success. Review of Steps Before Step One: "Howard has covered a lot of what we all experience but don't always capture. I don't think there was anything that didn't ring a bell with me. Also I like the style, which brings the reader into the experience rather than looking like an expert opinion from the outside. I read it with a smile and am just about to read it again." Show more