When choosing a date and time please note that you will have 15 minutes before the available spaces will be reallocated. We may require proof of Student/OAP status on arrival Child tickets are valid for children aged 6-17 Maximum 14 guests in any 1 hour period. We are inviting you to explore the first whisky distillery in North Wales in over 100 years. Join us on our journey of creation, learning about our 100% single malt Welsh Whisky and sampling our award winning spirits. Tours run between 10am and 4pm, including most bank holidays and last approximately 1 hour. As we are a working distillery, we cannot guarantee that all, or any of the distilling equipment will be operational at the time of your visit. The distillery may not be operational on Saturdays and Sundays, but in these events we will endeavour to take you to areas not usually accessible on days of operation. IMPORTANT TOUR INFORMATION PLEASE READ BEFORE BOOKING A TOUR BELOW FOOTWEAR Flat sensible footwear must be worn during the tour. Open toe sandals or flip-flop style footwear are not permitted. ILLNESS To ensure that all of our products are manufactured in the safest way possible, we ask that if you or a member of your booking are unwell and suffering from any gastrointestinal or contagious illness on the day, or just prior to your visit, that you postpone your visit until a later date. CHILDREN (AGES 6+ ONLY) Children are very welcome to visit the Aber Falls distillery, Visitor Centre and Bistro but must be supervised by an adult at all times. We are a fully operating distillery, with hot pipes and working equipment children under the age of 6 are not permitted in these areas. ACCESSIBILITY The tour route through the distillery is fully accessible for wheelchair users. Should you require any special assistance please contact us in advance. PHOTOGRAPHY For safety reasons, the use of mobile phones, all photography and video recording is strictly prohibited within the production areas of the distillery. Anyone refusing to comply with these rules will be asked to leave. ENQUIRIES Please use the distillery tour booking form below to make a booking. For bookings over 12 people or for any other Visitor Centre enquiry, please email [email protected]. If you have already made a booking please include your Booking reference number which can be found at the top of your booking confirmation email. CANCELLATION POLICY To cancel or reschedule a tour please ensure to either email or call us on 01248 209224, 24 hours prior to your booking, otherwise no refund will be issued. View our full Distillery Tour Terms and Conditions.
