As with most technology, the software that makes these printers work needs to be installed in your computer prior to use. It does require some computer knowledge eg: what a driver is, what a folder is or in some instances how to copy and paste a link. If you have limited computer knowledge it may be beneficial to have someone you know read over the install instructions below with you. Following purchase, you will receive a link to download drivers for Win & Mac. If you have purchased from us before, download from here. (Download button is on the top left of the next page). If Mac, then in through the instructions select the PPD file appropriate to your printer, ie DA210, use the DA210.ppd file. This courier label printer is great for those starting out in a new business or looking to refresh or add another printer to their warehouse. The TSC DA210 is an economical thermal printer that will work with all the leading courier companies in AU (we've tried, tested and use this printer ourselves). Included in this pack: 1x TSC DA210 Printer (USB Connection) 1x printer to standard USB cable 1x power supply cable to standard AU wall socket Please note this printer is the USB model and does not have network(wifi/lan) or bluetooth. Don't forget to add labels for your new printer: For standard labels check out our economical 375 label roll. We cannot guarantee that labels from another business will work. We use these printers and labels in our warehouse and love them. r3pack will support this printer if purchased from us, and if you need further help/support with install, then please contact us. If you are generating a PDF label and printing - then it will work easily. For those using integrated print options from Sendle/GosweetSpot or similar and if you want to connect so it prints automatically - please refer to your account managers/support at the respective companies for assistance once you can print a PDF label. Commonly Asked questions: I'm really bad with technology, can I still use this printer? We have sold plenty of these printers and 99.9% of people can use the instructions to set up the printer. Follow each step and do not skip any of them. We offer one free tech support call and there after $50 flat fee per session (this is not our charge but outsourced to an IT company). Why is the cord loose? Please push the cord into the power adapter, really push. You should hear/feel it click. If it is loose and can wriggle out then it is not properly connected. I found a second hand printer online that is so cheap. It seems too good to be true? Yes sometimes if it seems too good to be true it is. Please make sure that the printer is in working condition if you are not buying from us directly. The previous owner might have damaged it and we cannot guarantee the condition. If you buy a second hand printer and it is not working we will charge a $50 assessment fee to see where the fault lies or if you need installation assistance.
