UAE & Dubai Data SIM Get your UAE & Dubai data SIM before leaving Australia. And connect like a local the moment you arrive at your destination. What's included Validity: Valid for 7 - 30 days from activation Data Speeds: 5G/4G/LTE Data Allowance: 5GB - 50GB data options Hotspot/Tethering: Allowed Phone Number: None (Data Only) Calls & Texts: Use WhatsApp/Messenger etc Coverage: Local coverage on the DU network ID Registration: None SIM Type: Physical SIM card (3 in 1 size cut out - Nano/Micro/Standard) Recharges: Cannot be recharged. Buy multiple SIMs for extended use Device: For use in mobile phones only A SIM user guide is included Things to Know FAQs Activating Your SIM The UAE & Dubai data SIM card automatically activates upon first use. When you arrive at your destination, simply insert the SIM into your handset and switch on roaming. Once cellular reception is picked up, you will receive a welcoming activation message. Your Mobile Number The UAE & Dubai data SIM card does not come with a phone number and cannot be used for calls and texts. Recharging Your SIM The UAE & Dubai data SIM card cannot be recharged. We recommend purchasing multiple SIMs for extra data and staggering the use. Checking Usage/Balances The easiest way to monitor data usage is via your phone's network settings. There should be a data tracker which lets you know how much roaming data has been used since inserting the SIM. Calls & Texts Abroad Making calls & sending texts To make calls and send texts to Australia, we recommend using VoIP apps such as Viber, WhatsApp, Facebook Chat, Wechat, Skype etc. Receiving calls & texts from Australia We recommend using VoIP apps such as Viber, WhatsApp, Facebook Chat, Wechat, Skype etc to receive calls and texts from Australia. Who is PrepaidSIMs? We're a leading Australian travel business focused on bringing affordable telecommunication solutions for outbound Aussie travellers. Since our inception, we have helped over 20,000 Aussies connect like locals and save on roaming fees. Are there any hidden fees? All of our products are Prepaid. The features and allowances on each of our Prepaid Travel SIMs are all disclosed upfront. So you know exactly what you're getting when you purchase and there are no hidden surprises later on. Can I use my SIM on a cruise? All of our Prepaid Travel SIMs work in areas where cellular signal is available. At open sea, when you're outside range of network towers, cellular signal may be weak or not available. However coverage will be available closer to port. SIM and device compatibility? As long as your phone/tablet is unlocked they should be compatible with our prepaid Travel SIMs. If your handset is more than 7 years old, please contact us for advice on compatibility. If you think your phone/tablet is locked, we recommend contacting your Aussie carrier for unlocking. If your phone/tablet has been issued to you from your employer, please check with them for compatibility as some work devices have additional security applications installed. What are the delivery options? Domestic Deliveries All orders are dispatched from Melbourne and carried out by Australia Post Australia wide. Orders placed prior to 3PM AEST will be dispatched same business day. We offer 2 postage options. If you require a SIM urgently, we recommend placing your order with Express Post. Free Standard Post: 4-7 Business Days Express Post $7: 1-2 Business Days Upon placing an order, you will receive an order confirmation email from us. Once your order has been dispatched by our team, you will receive a confirmation of dispatch email along with the tracking number for your order. You can then track your order by clicking the tracking number in the email. International Deliveries All international SIM card orders are shipped from Melbourne, Australia via Registered International Post. All international SIM card orders come with tracking + signature on delivery. International Express Post: $34: 7-12 Business Days Who do I contact for help? Our customer support team is always available to assist with any enquiries you may have. You can live chat with us via our website, or email us directly at: [email protected]
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