Sugar Letters Mail Club — USA
before subscribing, read through the entire product description so you know exactly what to expect 🤍 welcome to sugar letters! every month, the invisible side of type 1 diabetes sh ows up in your mailbox as something you can actually hold. imagine this: it’s been one of those diabetes days where you’re mentally exhausted, your blood sugar has been all over the place, and it feels like nobody around you genuinely understands what you're going through. but then you remember... sugar letters came today! you instantly get comfy in your bed, open your envelope full of surprises, and realize someone else understands exactly what today has been like. i built sugar letters because i've been this person too. the one who was lying in her bed after a hard day, wishing something like this could exist. if you've ever felt like you're dealing with diabetes alone, you're exactly who sugar letters is for! what is sugar letters? sugar letters is the only mail club specifically for type 1 diabetics, built around the invisible side of living with type 1 diabetes. it’s not clinical, educational, or generic support, it’s the stuff only we understand. the 3am lows where you stumble to the kitchen, the constant food math, the exhaustion that nobody around you sees. it’s something that says: “i see you, i've been there too, and you're not alone.” how is it different? every single thing inside sugar letters (with the exception of surprise art prints from fellow t1d artists) is written, illustrated, designed, packed, and shipped by me, a fellow type 1 diabetic of 10 years, and is intentionally designed to make you feel seen and understood. not only will you find heartfelt letters, but you'll also find playful paper goods built around everyday t1d experiences. they'll be things like fake awards, bingo cards, certificates, punch cards, and other little artifacts that turn the frustrating parts of diabetes into things you can laugh about! who is it for? sugar letters is for teens and adults living with type 1 diabetes who want to feel a little less alone. since these items include more mature emotions and experiences that older teens and adults tend to relate to more, sugar letters is currently recommended for ages 13+. I would love to create a version specifically for younger kids in the future, so stay tuned! what's inside my envelope? every item inside is built around a monthly t1d theme, so nothing is random. as sugar letters evolves, you might find new things tucked inside each month too! 💌 a personal, journal-entry style letter from me about a t1d experience i'm going through right now 🎨 2 hand drawn vinyl stickers ✨ a 4x6 art print from a fellow t1d artist 🎲 an interactive surprise paper goodie that changes each month 📲 access to the the sugar letters discord community where you can make friends & answer the monthly prompt 🎁 a chance to find a surprise gift cards, free items, & exclusive discounts from the following t1d brands (30 winners / month!) PIP diabetes care sugardash type one style goodjourney nebula snacks healthy sites glow gummies the chronically illest steady level designs risely health gluview what changes each month? 📜 the letter & stickers change with the monthly theme, but the format stays the same (you always get a letter and you always get stickers) 🎨 the art print features a different t1d artist each month 🎲 the interactive paper goodie changes completely month to month, so you'll never know what format or type of thing it'll be ⭐ the theme changes every month to explore a completely different part of living with type 1 diabetes. one month might be about the invisible mental load, the next might be traveling with t1d, unpredictable blood sugars, burnout, holidays, dating, exercise, or anything else we've all experienced. each envelope is its own little world! how does it work? 📝 sign up deadline: sign up by the 20th of any given month to receive that months letter sent out on the 25th. if you sign up after the 20th, your first envelope ships the following month instead. 📦 shipping: all envelopes ship by the 25th of each month. shipping is not tracked, so timing is always a bit of an estimate (the beauty of a mail club in the wait!) USA orders typically arrive within 1-4 weeks of the ship date, and international orders typically arrive within 2-6 weeks. 💳 billing: your first charge happens immediately at checkout. after that, you're automatically charged on the same date every month. 💫 cancelling: you can cancel anytime in your customer portal. just go to sugarlettersmail.com --> click the account icon on top right --> enter the email you used at signup to receive a login code --> click on "manage subscription." to avoid being charged for the following month, cancel before your monthly billing date. 🏡 address changes: you can update your address anytime in your customer portal. just go to sugarlettersmail.com --> click the account icon on top right --> enter the email you used at signup to receive a login code --> click "profile" --> click your address to edit. to ensure your upcoming letter is sent to the correct place, please update your address by the 15th of the month. if it is past the 15th of the month, email me with your new address at [email protected] 🌍 international orders: international orders may be subject to customs fees depending on your country, and sugar letters isn't responsible for those charges. ↩️ refund policy: all sales are final. however, if your mail hasn't arrived after 3 weeks (USA) or 6 weeks (international), email [email protected] and i'll send you a new envelope free of charge! FAQ what is sugar letters? sugar letters is a mail club built specifically for people living with type 1 diabetes. every month, a themed envelope shows up in your mailbox designed around a relatable t1d experience to help you feel less alone. why isn’t this for kids? the themes include more mature emotions and experiences that older teens and adults tend to relate to more. I would love to create a version specifically designed for younger kids in the future, so stay tuned for that! do I have to be experienced with diabetes to sign up for this? not at all! sugar letters is about the emotional side of living with type 1 diabetes, and we all experience that whether we've been diagnosed for three days or thirty years. can i gift sugar letters to someone else? of course! sugar letters is a really meaningful gift for anyone living with type 1 diabetes. just enter their name + shipping address in the shipping details section when you check out. how do i join the sugar letters discord? after you check out, you'll receive an email with the link to join. if you don't see the email, check your spam, junk, & promotions folders since it may be hidden there. if you still can't find it, email [email protected] and i'll send you the link. what if i need to update my address? you can update your address anytime in your customer portal. just go to sugarlettersmail.com --> click the account icon on top right --> enter the email you used at signup to receive a login code --> click "profile" --> click your address to edit. to ensure your upcoming letter is sent to the correct place, please update your address by the 15th of the month. if it is past the 15th of the month, email me with your new address at [email protected] can i cancel anytime? yes, you can cancel anytime through your customer portal. to avoid being charged for the following month, cancel before your monthly billing date. just go to sugarlettersmail.com --> click the account icon on top right --> enter the email you used at signup to receive a login code --> click on "manage subscription." what if i didn't receive my mail? please double check that your shipping address is correct. if everything looks right and it's been over 4 weeks (USA) or 6 weeks (international), email [email protected] and i'll ship another envelope free of charge. if your shipping address is incorrect, email me with the correct one and i'll still send another envelope for free! is shipping tracked? no, shipping is not tracked. tracking a letter is expensive and i want to keep sugar letters as affordable as possible. still have questions?email [email protected] and i'll get back to you asap. medical disclaimer sugar letters is not a medical resource and is not a substitute for professional medical advice or support. please always consult your healthcare provider for medical guidance. the ultimate goal my hope is that every envelope gives you something to look forward to, makes the heavy parts of diabetes feel a little lighter, and reminds you that you're never doing this alone 🤍
