Value / Non Value-Added Training Module

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Understanding the concept of value-added and non value-added work helps focus teams on doing only those tasks that improve the customer's experience. This short key module looks at what value-added work is, how to recognize it, and who defines it. This training module is part of our Lean Training System and is based on a narrated PowerPoint presentation. It is one of 36 modules from this early training content we provided. Show more