Welfare and Vulnerability Engagement (WAVE) eLearning Course

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The Welfare and Vulnerability Engagement (WAVE) course is designed to give staff the awareness and confidence to recognise vulnerable individuals and respond appropriately. It focu ses on real-life situations that may arise in customer-facing roles, helping staff understand their responsibilities and how to act safely and effectively. The course also includes guidance on initiatives such as the Ask for Angela campaign, supporting individuals who may feel unsafe in social environments. Suitable for: Hospitality staff Licensed premises teams Security staff Customer-facing roles Availability:This course is available all year round and can be completed at your own pace online. Booking:To enrol, use the booking form on this page or contact our team on 0330 999 3199. Show more