Whistleblowing Toolkit

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Every day in the UK, more than 7 complaints are made about adult social care to the Local Government Ombudsman (LGO) alone.How bad would you feel if you discovered that a member of your staff or a family member had gone straight to the LGO or the CQC without raising their concern with you first?Inside you'll find 14 documents and 2 special reports: A Complaints Action Plan Template. Comments and Complaints Policy and Procedure Document. Investigation Outcome Letter. Whistleblowing Policy. Adverse Incident Report Template. Whistleblowing Special Report. Complaints Special Report. Show more