Is there a consultation fee? No. Consultations are completely free of charge and you are not obliged to make a purchase during your visit. What can I expect during my consultation? You'll receive a one-to-one consultation with an experienced wig specialist in a friendly, supportive, and private setting. We'll take the time to understand your needs and answer any questions you may have, after this discussion you can try on as many styles as you'd like with the assistance of our specialist. What will we discuss? During your consultation, we'll explore different styles, colours, lengths, and cap constructions to help you find the option that best suits your needs and preferences. Our team will guide you through the choices available and explain the benefits of each. Can I try wigs on? Yes. You'll have the opportunity to try on a wide range of styles and colours during your visit. We encourage you to take your time so you can feel confident in your decision. Can I take a wig home on the day? We aim to keep at least 2–3 colours of every style featured on our website in stock. If you find a style you love and it's available in your chosen colour, you can take it home with you on the day. What if my chosen wig isn't available? If your preferred style or colour isn't currently in stock, we can order it for you. Most orders arrive within 7–10 days, depending on supplier availability. Who are consultations suitable for? Our consultations are suitable for anyone considering a wig, including those experiencing medical hair loss, thinning hair, transitioning, cross-dressing or those simply looking for a new style. We welcome both first-time wig wearers and experienced customers. What advice can I receive? We can provide guidance on: Choosing the right wig for your lifestyle and needs Different cap constructions and their features Wig care, maintenance, and styling Wearing your wig confidently Any questions you may have about wigs and hairpieces Is there any pressure to purchase? No. Our consultations are relaxed and informative, with personalised recommendations tailored to you. We're here to help you make the right choice at your own pace.
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