This Service is designed for new wigs only. Previously worn units must be booked under a refresh service to ensure proper presentation and results. Includes: Customization of lace and hairline plucking for a natural appearance Knot bleaching and toning (Where applicable based on lace condition) Defined parting based on selection (Middle , side, etc) Trim to remove any split ends Stying and finishing as selected Please Note: For the best results, We recommend using high-quality wigs. The outcome of the service depend heavily on the wig’s quality Lace quality and wig density will impart final results Colors may appear different depending on lighting (Natural vs studio) Before you Book: To ensure a smooth service experience , please review the following guidelines prior to selecting your service Only 100% Human hair is accepted , Human hair blends or synthetic hair is not accepted Processing time begins once your unit is received and assessed (Standard Processing = 7-10 business days. Rush Processing = 3-5 business days.) Shipping Times are approximately 3 Business Days and separate from processing times Additional Information: Units are Styled prior to shipping but may require light restyling after delivery Final Results may vary depending on the condition, quality and history of the unit. Units requiring more work may be subject to service adjustments or added fees By booking , you acknowledge and agree to all service terms and policies Policy Reminder: All Sales are final No Refunds or exchanges The Dreya Michelle Brand is not responsible for results affected by poor quality or prior damage