You must provide your used wig. This service includes lace replacement, shampoo, deep condition and restyle of your wig, making your wig appears brand new. You must purchase a new lace, the price does not include the lace itself. You have 7 business days to send in your hair. If hair is not received by this time frame, be advised that no refunds will be issued. Please send hair to: RETURN & REFUND POLICY Due to the nature of the items provided ALL SALES ARE FINAL. Please review your order and confirm that all lengths, textures and any other custom details are correct. Divinity Hair LLC. is not responsible for improper measuring and errors on other details provided to us. Click the CHAT button for assistance. ________________________________________________________________________________________ SHIPPING INFORMATION Please allow 3-7 business days after your order is placed for processing. During holidays or promotional sales please allow 7-10 business days for processing. You will be provided a tracking confirmation via email once your package has shipped. Signature is required upon delivery of package to address on file, NO EXCEPTIONS! _________________________________________________________________________________________
