Using Technology to Your Advantage

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Technology is an extremely useful asset to any workplace, but the duality is that it can also stand in the way of productivity if not managed effectively. This course will guide pa rticipants to a better understanding of workplace technology issues, and best practices, including how to coordinate tools and gadgets to ensure that they enhance our productivity and help us get things done. Course Topics: Session One: Course Overview Session Two: Making Your Company a Technology-Friendly Place Tips and Tricks Acme Consulting, Part One Session Three: Conquering Computers Session Four: Communicating with the IT Department Session Five: Choosing Software Wisely The Three-Step Process Acme Consulting, Part Two Session Six: Technical Training Types of Training Training Tips Session Seven: Setting an IT Budget Budget Basics The Shrinking Budget Session Eight: Security and Privacy An Employee’s Rights Doing Your Part An Employer’s Rights Session Nine: Uncontrolled vs. Controlled Networks Session Ten: Ergonomics What is Ergonomics? Stretch! Session Eleven: System Usage Policies What is a System Usage Policy? Sample Internet, E-Mail, and Computer Usage Policy Acme Consulting, Part Three Session Twelve: Taking Care of Company Property Basic Rules of Etiquette Making Connections Session Thirteen: Time-Saving Tools E-Mail Applications Tips and Tricks E-Mail Etiquette Scheduling Applications Contact Management Applications Session Fourteen: Telephone Etiquette Session Fifteen: Instant Messaging Instant Messaging Etiquette Understanding Acronyms Session Sixteen: Telecommuting What is Telecommuting? Preparing for Telecommuting To Telecommute or Not to Telecommute Session Seventeen: Workplace Rage Session Eighteen: It’s Not Working! Session Nineteen: A Policies and Procedures Checklist Recommended Reading List Personal Action Plan Show more