Buying for a team?Choose 5 or 10 licences to purchase access for multiple learners at a reduced per-person rate. After purchase, eBSI will contact you to confirm the learner details and arrange course access for each participant. Develop practical knowledge and confidence in Workplace Violence. Workplace harassment must be identified, discouraged, and prevented in order to keep a hostile work environment from developing. Left unchecked, harassment can escalate into violence. Workplace violence and harassment training is essential to the safety of all employees. Why this course matters This course turns the subject into practical, structured learning you can apply in real business and workplace situations. It is designed to help you move beyond definitions and understand how the ideas, tools and decisions covered in the course fit together. What you will gain Understand the core principles and practical approaches covered in Workplace Violence. Recognise situations where those approaches can improve workplace decisions or performance. Apply the course ideas more confidently in day-to-day professional situations. Who is this course for? This course is suitable for HR professionals, managers, supervisors and people responsible for workplace policies, employee development or team performance. Course at a glance Study time: approximately 2 hours. Format: self-paced online learning. Professional development: CPD course. Workplace harassment must be identified, discouraged, and prevented in order to keep a hostile work environment from developing. Left unchecked, harassment can escalate into violence. Workplace violence and harassment training is essential to the safety of all employees. In order to prevent Workplace Violence, it is essential that everyone is able to identify individuals who may be prone to violence. Our course will help participants recognize certain behaviors, and lower the risk of escalated situations. This course will help participants identify the warning signs, as well as give them coping and response tools. Completing this course will confer 2 CPD Credits towards internationally recognised Continuous Professional Development Requirements within organisations operating this kind of staff development methodology. Course Outline Module One: Getting Started Module Two: What is Workplace harassment? How to Identify Costs to your business Module Three: Identifying The Bully Abusive Workplace Behaviors Bullying and Personality Disorders Narcissism Module Four: How to Handle Workplace Violence Types of Behavior Target the Behavior, Not the Person Implement an Action Plan Module Five: Risk Assessment (I) Understanding Anger and Aggression Defusing & De-escalating Strategies Communication Skills Tactical Options Module Six: Risk Assessment (II) Identifying the Hazard Assessing the Risk Controlling the Risk Evaluating & Review Module Seven: Being the Victim What Is Not Considered Bullying Steps to take Review Questions Module Eight: Checklist for Employers 4 Step Process Addressing all Employees Code of Ethics Policy and Procedures Review Questions Module Nine: Interview Process Identify a Bully in the Interview Process Warning Signs Role Play Case Study Review Questions Module Ten: Investigation Process Advising your Supervisor Lodging the Complaint Initial Response The Investigation The Findings Review & Closure Review Questions Module Eleven: Developing a Workplace Harassment Policy Scope Philosophy Principles Intent Options Informal Complaint Process Formal Investigation process Review Questions Continue your learning Part of this learning pathway: Health & Safety Learners also take: Safety in the Workplace Course pathway: eBSI SME Academy > Health & Safety > Workplace Violence Explore more Health & Safety training or return to the eBSI SME Academy.
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