Made to Order Every wig is custom made to your exact specifications after your order is placed. Production begins immediately, so all custom wig orders are final sale and are not eligible for refunds, exchanges, or cancellations once submitted. Processing & Shipping Please allow 14–21 business days for processing before your order ships. Once your wig ships, tracking information will be sent to the email address provided with your order. Cap Size Please select your cap size carefully. Custom wigs are constructed to the cap size selected at checkout and CANNOT be resized after production without an additional service fee. Color Match Disclaimer Inspiration photos are used as a guide to help us understand your desired look. While we strive to create the closest match possible, exact duplication of another artist’s work cannot be guaranteed. Lighting, monitor settings, and the natural variation of human hair may also affect the final color appearance. Questions About Your Order? For the fastest assistance, email [email protected] and include your order confirmation number.