AVAILABLE ONLY IN THE US, CANADA, AND MEXICO De-Potting is now safe, simple, and efficient. Introducing the Z Potter, a game-changing device that expertly separates your makeup from its original packaging and melts your lipsticks and concealers, saving you time, saving your makeup, and saving your body parts. Forego the flat iron, abandon the oven, kiss candles and lighters goodbye, and give hairdryers the heave-ho. The Z Potter is available in United States, Canada, and Mexico. We are currently in the process of receiving safety certification for all countries. We are looking forward to everyone being able to have Z Potters very soon. Please enter your info here and we will notify you the second its available in your area. Thank you for your patience. My Size 9.25" L x 7.125" W x 2.75" H Why I'm Special No open flame or electrical plate Precise heat control Rapid temperature increase, can be quickly turned off No wasted heat UL/ETL Safety Certified FAA Approved Step by step instructions Automatic shutoff after 20 minutes See our Z Potter de-potting gallery here. I Go Well With The majority of metal and non-metal makeup pans, cream foundations, cream concealers, and lipsticks. Warranty -- Z Palette will repair or replace, at our discretion, the Z Potter for one year (12 months) from the date of purchase if it is defective in workmanship or materials.This Warranty Does Not Cover -- (1) Damage due to misuse or abuse, such as incorrect voltage supply, dropping, or failure to follow instructions enclosed in product packaging; (2) Tampering, such as repair or attempted repair. To Obtain Service Under This Warranty --Please email us at [email protected] to receive detailed instructions on how to return the defective product. You will be required to return the defective product along with proof of purchase and the completed warranty replacement form (provided to you by email). THIS LIMITED WARRANTY IS ONLY VALID: (1) IF THE PRODUCT IS PURCHASED FROM Z PALETTE DIRECTLY OR FROM AN AUTHORIZED SELLER OF Z POTTER AND (2) IF THE ORIGINAL SERIAL NUMBER ON THE PRODUCT HAS NOT BEEN REMOVED OR OTHERWISE TAMPERED WITH.ANY IMPLIED WARRANTIES, OBLIGATIONS, OR LIABILITIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED IN DURATION TO THE ONE YEAR (12) TWELVE MONTHS OF THIS WRITTEN LIMITED WARRANTY.IN NO EVENT SHALL Z PALETTE BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY, EXPRESS OR IMPLIED. FAQ -- Which heat level do I use to de-pot my makeup? The heating level will depend on the makeup product you are de-potting. We recommend level 3 for most of your depotting makeup needs, it is what we call the "sweet spot." Cream lipsticks, foundations, or concealers can range from level 2-3. Palettes with thicker packaging use level 3-4. Check out our How-To De-pot page where you will find more helpful tips on how to de-pot your makeup. Will the entire surface of the Z Potter heat up? No, the Z Potter uses induction technology which only responds to metal pans not your paper or plastic packaging. It's safe to the touch so no more burning injuries. How do I know if my makeup pans are metal or non-metal? Each Z Potter comes with a small magnet and a metal plate. Place the magnet against the product pans and if they adhere they are metal. Place the metal pans directly onto the Z Potter warming circle to start de-potting. If your pans are non-metal use the metal plate to transition the Z Potter to a traditional heating device by placing it on the warming circle and your makeup to de-pot on top. Can I depot more than one makeup at a time? Yes, you can depot as many pans you can fit within the warming circle. How long can I keep my Z Potter on? The Z Potter has an automatic shut off safety feature, which will cause your Z Potter to shut down after 20 minutes of use. Will I burn myself? Unlike former methods of de-potting, such as lighters or flat irons, the Z Potter is safe to the touch. However, since the Z Potter responds to metal, the metal pan is hot to the touch. We recommend using the Z Palette De-potting Spatula to do the work for you. What is the difference between the Z Potter and the standard hot plate? The Z Potter is safe, simple, and efficient. Unlike a conventional hot plate that heats the entire surface to scalding hot temperatures, the Z Potter uses induction technology to only heat the metal pans. This means that it doesn’t destroy the packaging or release the toxic fumes of melting plastic as well as saving your fingers from painful burns. What is especially unique about the Z Potter technology is that it can detect even our tiny Mini sized pans, while a traditional induction cooker cannot recognize pans smaller than 5 inches in diameter. The five temperature settings give you control while de-potting your makeup. The Z Potter is also designed to be smaller and more compact than any hot plate on the market. What are all the different settings and modes? The Z Potter has 5 temperature settings, to ensure complete control while de-potting your makeup. The first setting is 150° Fahrenheit. Setting 2 is 225°; setting 3 is 300°; setting 4 is 350°; and setting 5 is 400°. We also have an additional mode that allows you to use the Z Potter as a traditional hot plate to heat up soups and other dishes. If I melt my lipsticks, will they dry out or lose their texture in the palette? Due to our strong magnetic closure, creams in our palettes will have the same if not more protection from the air and environment as they would in a traditional tube container. Can I melt stick foundations and concealers on the Z Potter? Yes! How do I get leftover glue off the bottom of my pans? We recommend using rubbing alcohol or Goo Be Gone, or simply cover the glue with a piece of paper. If I have a technical question about my Z Potter, who do I call? Please email our customer service department at [email protected]. Please explain in detail how you are using the Z Potter, what is happening during use, and a video to show us. Manual Click Here to read/download the Z Potter Manual
