Please read the following information carefully before making your booking. Booking Fee All booking fees are strictly non-refundable. Please ensure you are 100% certain you can attend your appointment before booking. Online Payment Policy We are currently unable to accept Afterpay, PayPal, or Zip Pay for online bookings. This is due to previous instances of cancellations and refund requests after appointment times had been reserved. These payment methods are still accepted in-store on the day of your appointment. All online bookings must be made using a valid debit or credit card. Thank you for your understanding and cooperation. Service Pricing The final cost of your service will vary depending on your hair type, thickness, and length. Sydney Starting Prices No Extensions – From $80 Waist Length – From $100 Hip Length – From $120 Knee Length – From $150 Melbourne Starting Prices No Extensions – From $60 Waist Length – From $80 Hip Length – From $100 Knee Length – From $110 Afro-Textured & Curly Hair If your hair is Afro-textured or naturally curly, it must be straightened before your appointment. If you arrive without your hair being straightened: An additional straightening fee will apply. On busy days, we may be unable to complete your appointment, as the extra time required could affect other scheduled clients. Salon Policy Due to limited space in our salons, companions are not permitted during appointments. We kindly ask that you attend your appointment alone unless prior arrangements have been made. Late Arrivals & No-Shows Please arrive on time for your appointment. If you fail to attend your appointment without notice (no-show) or arrive significantly late: Your booking fee will be forfeited. You may be unable to make future bookings with us. Thank you for your understanding and cooperation. We look forward to seeing you at your appointment.
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