Microsoft Office 2013 Help Desk Assessment

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This Microsoft Office 2013 Help Desk test is specifically for those in a help desk environment that will be supporting customers and clients who are using the Microsoft Office 2013 software. The test covers technical and practical problems that Microsoft Office 2013 users may face while utilizing Microsoft Office. Test questions pertain to the 2013 versions of Excel, Outlook, PowerPoint, and Word. There are additionally questions on managing files and general Office knowledge. This test is appropriate for new and experienced Microsoft Office technicians that are well-versed with the 2013 features. Additional Help Desk assessments are available. Total Questions 42 Question Types Multiple Choice Competencies Tested Office 2013Managing FilesExcel 2013Outlook 2013PowerPoint 2013Word 2013 Tasks Tested Open a Blank DocumentClip ArtMissing RibbonCustomizing the RibbonQuick Access ToolbarImport TemplatesLocate a FileSave LocationsLooking for FilesFilename ExtensionsFile RecoveryFile CompatibilityDefault Save LocationPrinting BordersColor Format CellsCell ReferencesWorking with Large WorksheetsInsert Cells3-D ReferenceExcel AutoFilterExcel FunctionSearch for DataFinding TemplatesRestoring ArchivesOut of Office MessageBlind Carbon Copy FieldRecalling Email MessagesSharing CalendarsSharing RemotelySharing PresentationsPresenter ViewImporting a File into PowerPointCompatibilitySlide ChangesSlideshow VariationDefault Font in WordText Moving to Next PageEnable EditingModifying TemplatesHeader/FooterUpdated Date/TimeEmailing from Word Show more