This test for Microsoft Office XP Help Desk poses real-world questions in order to assess pre-employment skill level in Office XP Help Desk skills. This exam covers the areas of: General, Troubleshooting, Installation, Localization, Voice Recognition, PowerPoint, Word, Excel, and Access. Tests for Microsoft Access 2002, Microsoft Excel 2002 and Microsoft PowerPoint 2002 are also available. Total Questions 37 Question Types Multiple Choice Competencies Tested GeneralTroubleshootingOutlookPowerPointWordExcelAccess Tasks Tested Use AnalysisSave AsOffice AssistantConfiguring Voice RecognitionTranslation FeatureOffice SuiteOffice Shortcut BarInstall on DemandOffice Assistant ConfigurationDistributionDisappearing ButtonDetect and RepairRed FlagOutlook LoggingTracking Call DetailsImagesEmbedding Audio FilePowerPoint Web AccessBlue/Purple UnderlineStylesAlignmentNumbered ListsDocument ViewsRed Wavy LineSpelling SettingsFormat PainterAutoCorrectPage NumbersDocument InformationGreen Wavy LineFormulasAbsolute Cell ReferencingFile SuffixAlgebraic HierarchyRangeCtrl+: