Return Policy - The Vogue Boutique At The Vogue Boutique, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free return policy to ensure your shopping experience is as enjoyable as possible. Eligibility: Items must be returned within 30 days from the shipping date. The item must be in its original condition, unworn, and with all original tags and packaging intact. Item must be stain free (deodorant stains, makeup, pet hair, etc) Item must be odor free (perfume, cigarette smoke, detergent, etc) Shoes must be returned inside their original shoe box (with no sign of wear) Refund Process: Once we receive the returned item and verify that it meets our return policy criteria, we will initiate the refund process. The refund will be issued in the original form of payment, minus the shipping cost. Return Shipping: The cost of return shipping is the responsibility of the customer unless the return is due to an error on our part (e.g., incorrect item shipped or damaged item). We recommend using a trackable shipping method to ensure the safe return of the item. How to Initiate a Return: Please contact our customer service team via email at [email protected] or by phone at (580)225-5155 to initiate the return process. Provide your order number, the item you wish to return, and the reason for the return. Our team will guide you through the next steps and provide you with a return authorization if applicable. Securely package the item with all original tags and packaging and include a copy of your original order receipt or packing slip. Return Shipping Address: The Vogue Boutique 109 N Main St Elk City, OK 73644 Processing Time: Once we receive the returned item, please allow up to 5 business days for our team to process the return and initiate the refund. You will receive an email notification once the refund has been processed. Exchanges: At this time, we do not offer direct exchanges. If you would like to exchange an item, please follow the return process outlined above and place a new order for the desired item. If you have any further questions or require assistance, our team is here to help. Feel free to reach out via email [email protected] or call us at (580)225-5155. Thank you for choosing The Vogue Boutique. We appreciate your business and look forward to serving you again in the future! Sincerely, Lori Weatherly The Vogue Boutique
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