This course covers Vulnerability Response essentials such as what Vulnerability Response is, why customers need Vulnerability Response, and how to properly implement Vulnerability Response. Participants will learn the common technical aspects of a Vulnerability Response implementation as well as experience various processes to effectively manage a Vulnerability Response implementation. Additionally, participants will learn tactical skills and strategies which will better prepare them to implement Vulnerability Response in a scalable, repeatable, and efficient manner. ServiceNow Vulnerability Response Implementation Training Benefits In this course, you will: Explore Vulnerability Response and discover the application components. Configure NVD Integration. Software Bill of Materials (SBOM). Configure Classification Rules. Configure Assignment Rules. Configure Vulnerability Calculators. Configure Vulnerability Remediation Task Rules. Configure Vulnerability Workspaces. Perform a Full Qualys Integration. Understand the Exception Management Components. Prerequisites: Welcome to ServiceNow (On Demand) ServiceNow Administration Fundamentals (SNAF) Training ServiceNow Administration Advanced Training Get Started with Now Create (On Demand) ServiceNow Platform Implementation Training ServiceNow Security Operations (SecOps) Fundamentals Training Certification Information At the end of the course, students will receive access to a voucher for the Certified Implementation Specialist - Vulnerability Response (CIS-VR) exam. ServiceNow Vulnerability Training Outline Learning Objectives Day 1 Module 1: Vulnerability Response Overview Objectives Introducing Vulnerability Response Vulnerability Response – the components Vulnerability Response Personas Labs Lab 1.2.1: Exploring Vulnerability Response Lab 1.2.2: Vulnerability Response Components Lab 1.3.1 Vulnerability Response Persona Module 2: Data Organization in Vulnerability Response Objectives Vulnerability Response Foundational Data Host Vulnerability Response Application Vulnerability Response Container Vulnerability Response Vulnerability Response Dashboard Labs Lab 2.1 Configure NVD Integration Lab 2.3 Software Bill of Materials (SBOM) (Optional) Module 3: Tools to manage Vulnerability Response Objectives CMDB, CSDM, Classification Rules Automated Triage – Assignment Rules Vulnerability Grouping Strategies Labs Lab 3.1.1 Vulnerability Classification Rules Lab 3.2.1 Vulnerable Item Assignment Rules Lab 3.2.2 Configure Vulnerability Calculators Lab 3.3.1 Vulnerability Remediation Task Rules Lab 3.3.2 Vulnerability Workspaces Day 2 Module 4: Vulnerability Integration and Solution Management Objectives Vulnerability Integrations Vulnerability Solution Management and Enrichment Vulnerability Exposure Assessment Labs Lab 4.1 Qualys Integration and Store Preview Module 5: Vulnerability Remediation and Other Actions Objectives Handling Vulnerability Exceptions Vulnerability Response and Change Management Vulnerability Close Out Application Penetration Testing Security Posture Control Labs Lab 5.1 Exception Management in Vulnerability Response
