Download A FREE Course No one is born a sales person. No one has a special gift that makes customers buy products/services. Everyone can however, learn how to sell successfully. By learning to communicate with customers, build lead lists, and sell the company’s services with authority, anyone can be a successful sales person. With our Top 10 Sales Secrets workshop, your participants will discover the specifics of how to develop the traits that will make them successful sales people and how to build positive, long lasting relationships with their customers! Download Sample Course Outline Module One: Getting Started Housekeeping Items Pre-Assignment Review Workshop Objectives The Parking Lot Action Plan Module Two: Effective Traits Assertiveness Emotional Intelligence Solve Problems Close Case Study Module Two: Review Questions Module Three: Know Clients Research Customer Values Customer Needs Anticipate Needs Case Study Module Three: Review Questions Module Four: Product Know Your Product Believe in the Company/Product Be Enthusiastic Link Product to Customer’s Values Case Study Module Four: Review Questions Module Five: Leads Sift Leads Time vs. Cost of Pursuing Leads Let Go of Leads Going Nowhere Focus on Positive Leads Case Study Module Five: Review Questions Module Six: Authority Develop Expertise Know Your Competition Continue Education Solve Customer Problems Using Authority Case Study Module Six: Review Questions Module Seven: Build Trust Testimonials Be Transparent Be Genuine Take on Customers’ Point of View Case Study Module Seven: Review Questions Module Eight: Relationships Listen Actively Communicate Often Rewards Build New Relationships Case Study Module Eight: Review Questions Module Nine: Communication Be Prepared, Not Scripted Use Humor Be Yourself Thank and Reward Case Study Module Nine: Review Questions Module Ten: Self-Motivation Value Your Work Reward Achievements Focus on Success Do Not Procrastinate Case Study Module Ten: Review Questions Module Eleven: Goals SMART Goals Long-Term Goals Short-Term Goals Track and Modify Case Study Module Eleven: Review Questions Module Twelve: Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Recommended Reading Completion of Action Plans and Evaluations
