DARE2TRI Return Policy Rental Wetsuits If you rented a wetsuit for your event we would kindly ask that you return it within one week after your event. If it is not received by us within that timeframe you will be charged 100 EUR. Return Instructions Please make sure your rental wetsuit is clean and dry before you ship it back to us. Return Address: Dare2Tri International Einsteinstraat 16B 3316 GG Dordrecht The Netherlands Exchange/Refund Policy Size Exchanges Changing sizes is possible up to two weeks before your event, but we require that the original wetsuit be returned to us before we send out another wetsuit Refunds Refunds will only be provided if your event is cancelled due to health-threatening water conditions (blue-green algae, etc., excluded water temperature) and if your wetsuit hasn't already been shipped. Refund requests must be made more than 1 week before the event. PLEASE NOTE: Rental wetsuits have been previously used, some light damage might be present. Purchases If you are not fully satisfied with any DARE2TRI product, you can return it for a size exchange, a different product, or a refund within 15 days of delivery. The product must be returned in its original state, unworn, and labels attached. Purchases made from the Outlet are all FINAL SALE. These products are not eligible for a refund; however, a product or size exchange is possible. You can return your order using any trackable postal service. The postage for returning all items and the replacement items sent by us is at your cost. The standard price for shipping products as a standard size or product exchange from us is 25,00 EUR. We will cover shipping costs of items sent by us that are intended as a product or size exchange for products with warranty issues that have been approved by the seller and the warranty claim is made within 1 year from the purchase date. We advise using a trackable and/or signed for service when returning items as we cannot be responsible for returned items that go missing in transit. To avoid tax and duty charges for returns, please provide your courier with the order number, outbound tracking number, and airway bill, and note this on the parcel to demonstrate that it is a return purchase to DARE2TRI. To make a return, exchange or warranty request send an e-mail to [email protected]. Please provide us with your order number the email address you used when placing the order as well as the reason for your return. Please note we only accept returns for items purchased online from www.dare2tri.com. If you bought your item from one of our retail partners, please contact them directly to arrange the return. Our return address is: Dare2Tri International Einsteinstraat 16B 3316 GG Dordrecht The Netherlands Refund Policy For a refund to the original form of payment, please return your online order in its original condition within 15 days of receiving it. This applies to full-price and sale purchases only, not rental wetsuits. Shipping costs will not be refunded. You will be refunded to your original form of payment. Allow 5-10 working days for your refund to be received.
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